Privacy Policy

Introduction

Welcome to https://rent-a-boat-dubai-marina.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users. By accessing or using our services, you agree to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://rent-a-boat-dubai-marina.terratrek.net
Mobile applications and software developed by us
Online services and products offered through our platform
Interactions between users and our support team via emails, phone calls, or text messages

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.

Processing Activities

This Privacy Policy governs various user interactions, including:

Using our applications and services as an authorized user.
Visiting any of our websites linked to this statement.
Subscribing to receive communications from us, such as newsletters, promotional emails, or marketing messages via phone or text (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

Account Information: Details related to your registration and user account, such as usernames, email addresses, and passwords.
Payment Information: Credit card details, billing address, and payment history when you make transactions through our platform.
Financial Information: Banking information, investment portfolios (if shared), or other financial records for processing payments or managing financial services.
Purchase Information: Products or services bought from us, including order details, quantities, and delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs, used to recognize your device.
Location Data: Geographic tracking data provided by your browser or device for location-based services.
Feedback: Comments, reviews, and responses you share with our team to improve our services.
Social Media Information: User data from social media platforms when you interact with our content or engage in social sharing features on our site.
Product Information: Details about products you browse, search for, or purchase, including product preferences and customization options.

We collect this data through various methods: user input forms, account settings, browsing activities, cookies, analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate through pages.
Preference Cookies: Remembering user preferences, such as language settings or display options.
Analytics Cookies: Tracking your browsing behavior to improve our services and understand user trends (referring to first-party analytics only).

Users have control over non-essential cookies through our Cookie Manager, where you can manage consent for different types of cookies.

Retention and Deletion

We retain personal data as necessary for the following purposes:

Fulfilling your account registration or service requests.
Processing transactions and maintaining financial records.
Providing customer support and handling inquiries.
Personalizing content and recommendations based on user preferences.
Complying with legal, tax, and accounting requirements.

Once the data is no longer required for these purposes, we will delete or anonymize it to prevent direct identification.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

Encrypting sensitive data during transmission and storage.
Employing secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data:

Access: You can request access to the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Request the deletion of your data, subject to certain exceptions.
Restriction: Limit the use of your data under specific circumstances.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for legitimate interests.
Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer at the address provided below. We will respond within a reasonable timeframe, adhering to applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, requests for information, or complaints regarding privacy:

Email: [email protected]
Mailing Address: [Provide the physical address]

We value your trust in us, and this Privacy Policy demonstrates our commitment to protecting your personal data.